SERVICE TYPES
Four tiers.
One standard of care.
Every service tier follows the same quality framework, scaled to the risk, complexity, and urgency of each shipment.
ONE FRAMEWORK
Healthcare shipments aren't one-size-fits-all.
At EF Healthcare, each tier of service is designed with intention – built to meet the specific requirements of the therapy, the complexity of the target markets to be supported, and most importantly the patient at the center of it all.
EF Core™
01
Reliable, cost-efficient logistics for traditional commercial therapies.
Designed for commercial small molecule or stable biologics, medical devices, and ancillary supplies, EF Core™ ensures therapies move safely, efficiently, and with complete confidence.
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Designed for commercial scale
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Engineered to support bulk therapy transport
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Cost-optimised for medical devices and ancillary supplies
BEST FOR:
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Commercial Small Molecule Therapies
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Commercial Stable Biologics
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Medical Devices
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Ancillary Supplies
EF Assured™
02
For High-Value Deliveries with Proactive Oversight
Leveraging strategic routing and premium pharma carrier networks, EF Assured™ delivers a balanced approach—ensuring compliance, visibility, and thermal integrity across every shipment.
Balanced Speed & Reliability
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Designed for clinical and commercial consistency
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Optimized timelines aligned to study and supply needs
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Risk-managed delivery with contingency planning
BEST FOR:
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CTS & IMP to Depot and Site
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Active Pharmaceutical Ingredients (API)
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Central laboratory logistics (patient samples, reagents, kits)
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Commercial Supply Chains for Large Molecule Biologics
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Commercial Launch for Small Molecule Therapies
EF Precision™
03
For Mission-Critical, Time-Sensitive Shipments
EF Precision™ is designed for shipments where timing, control, and reliability are essential. Delivering expedited, fast-as-possible transport through premium pharma carrier networks, this service ensures therapies move efficiently while maintaining full compliance and integrity.
Speed with Control
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Real time monitoring and intervention of temperature and location
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Leveraging AI to proactively identify delays to experienced team members to ensure the shipment arrives on time and within temperature.
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Assured thermal integrity throughout
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Dedicated resources for controlled, risk-managed execution
BEST FOR:
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Advanced Therapies (CGT, RNAi) Commercial and Clinical
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Radiopharmaceuticals and Nuclear Medicines
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Direct-to/from-Patient (DtP/DfP) collections and deliveries
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Ultra-low temperature biologics
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Autologous and patient-specific materials
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High-Value Commercial Shipments
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Named Patient, Early Access, and Compassionate Use Programs
EF Precision+™
04
When there is zero margin for error, EF Precision+™ delivers with absolute certainty.
Designed for the most critical, high-impact shipments, EF Precision+™ provides expedited, fastest-possible transport solutions—leveraging charter, on-board courier (OBC), and hand-carry services to ensure life-saving therapies reach their destination without delay.
EF Precision+™ supports Life Saving and Patient Critical Shipments for:
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Advanced Therapies (CGT, RNAi)
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Radiopharmaceuticals and Nuclear Medicines
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High-impact Direct-to-Patient (DtP) deliveries
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Ultra-low temperature biologics
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Autologous and patient-specific materials
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Patient-critical and high-profile consignments
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High Profile Named Patient, Early Access, and Compassionate Use Programs
BEST FOR
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CGT
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Autologous
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Nuclear medicine
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Patient-critical
NOT SURE WHICH TIER?
Three questions to find your fit.
Our specialists will recommend the right tier based on your commodity, temperature and risk profile/urgency.
01
What's the commodity?
Small molecule, vaccine, advanced therapy, nuclear medicine, etc.
02
What’s the temperature?
Refrigerated, deep frozen, cryo-genic, etc?
03
What's the risk profile and urgency?
The level of patient criticality, cost to replace (if replaceable), timeline requirements, etc.
AT-A-GLANCE
Compare service tiers
Side-by-side view of what’s included at every level.
All tiers operate under EF Healthcare's unified Quality Management System. The difference between tiers is the level of intervention, monitoring, and handling — not the standard of care.
UNIFIED QUALITY MANAGEMENT
Every tier. Same quality standard.
All four service tiers operate under our unified QMS — GDP-compliant, audit-ready, and built around Plan → Protect → Prove.
GDP Aligned
Good Distribution Practice across every lane
ISO 9001
Internationally certified quality framework
24/7 Control Tower
Continuous oversight, every shipment
CAPA-Driven
Corrective action and continuous improvement